Dealer & Trade Program Terms & Conditions:
- If accepted as a Eden Bath partner the undersigned hereby agrees to the following terms and conditions.
- Final acceptance is solely at the discretion of Eden Bath and Eden Bath And Home Group.
- Eden Bath hereby grants a sales license to the dealer listed above during the term of this agreement which can be terminated by the dealer or Eden Bath at any time providing a minimum of 10 days notice is given. The sales license is non-transferable and non-exclusive.
- Eden Bath dealers and trade partners must follow the MAP (Minimum Advertised Price) policy of 20% below MSRP. Clearance and discontinued items are exempt from the MAP policy and can be listed at whatever price the dealer chooses. Failure to comply with the MAP policy will result in the immediate termination of the dealers account.
- Any selling aids used by the dealer other than what is provided in the dealer package must be authorized with Eden Bath before use.
- The dealer must agree to represent Eden Bath as an agency/reseller/dealer and not Eden Bath itself.
- The parties expressly agree that the dealer shall be responsible for its own costs and expenses under this agreement and that Eden Bath shall have no obligation to reimburse the dealer for said costs or expenses.
- Eden Bath marketing material, which includes printed material as well as digital files can only be used to market Eden Bath products, any use of materials provided by Eden Bath product that is not provided by Eden Bath is not allowed and will be subject to fines.
Payment Terms & Shipping:
- The purchaser agrees that all goods remain the property of Eden Bath until full payment is received.
- International orders must be pre-paid by a bank draft or wire/telex transfer.
- Dealer is responsible for the payment of delivery charges as well as any customs/brokerage fees incurred.
Conditions Of Sale & Product Returns:
- Items can be returned for a refund (less 15% restocking fee and shipping costs) within 30 days of purchase date.
- No returns or exchanges after 30 days of purchase date.
- Used items can not be returned for refund or credit.
- Drop shipped orders are subject to a $10 fee per shipment.
- The customer is responsible for all shipping fees and brokerage charges involved in returning a product for exchange or refund.
- Clearance and special order items can not be returned for refund, exchange or credit.
Product Warranty:
- All Eden Bath sinks have a one year limited warranty, all Eden Bath faucets and accessories have a three year limited warranty.
- All Eden Bath products are warrantied against cracking and warping as well as maintaining a clear waterproof finish.
- Warranty does not cover cracking of sinks by thermal shock (quick temperature changes from hot to cold and vice versa).
- Warranty does not extend to items that are physically damaged under abnormal operating conditions as a result of misuse
- Warranty does not extend to items that are damaged due to improper installation.